Uber is one of the largest ride-hailing companies in the world. It has a wide user base with millions of people using its services across the globe. Most of these users have multiple ride profiles on Uber, which can be used to book rides from different locations. However, not all users are aware of how to delete a ride profile on Uber.
Sometimes, users may want to delete a ride profile for various reasons. For instance, if someone has moved to a new location and no longer needs a particular ride profile, they may want to delete it to avoid confusion. On the other hand, someone may want to delete a ride profile simply because they no longer use it. Whatever the reason for wanting to do so, deleting a ride profile on Uber can be challenging for some users, especially those who are not tech-savvy.
In this post, we’ll provide a step-by-step guide on how to delete a ride profile on Uber. We’ll also discuss some of the things you should prepare before attempting to delete a ride profile as well as some additional tips to make the process smoother.
Video Tutorial:
Things You Should Prepare for?
Before you start deleting a ride profile on Uber, there are a few things you should prepare for. These things will make the process easier and smoother, and help avoid any issues that may arise. Here are some of the things you should prepare before you begin:
1. Account login details: You need to have your Uber account login details ready as you’ll need to log in to your account to delete the ride profile. Make sure you have your Uber username and password handy.
2. Backup of your ride history: Once you delete the ride profile, all the ride history associated with it will be lost. If you want to keep a record of your previous rides before deleting the ride profile, make sure to take a backup of your ride history.
3. Update payment information: If the ride profile you’re deleting is associated with a credit card or debit card, make sure you update your payment information on the other ride profiles before deleting the one in question.
4. Check for any active rides: Before deleting a ride profile, make sure there are no active rides associated with it. If there are active rides, you won’t be able to delete the ride profile until the rides are completed.
Method 1: Deleting A Ride Profile on Uber (Using the Mobile App)
Deleting a ride profile on Uber is a straightforward process. The steps outlined below will help you delete a ride profile efficiently using the Uber mobile app.
Step 1: Open the Uber mobile app on your smartphone.
Step 2: If you haven’t already, log in to your Uber account.
Step 3: Tap on the menu icon (three lines) located in the top left corner of the screen.
Step 4: Select the ‘Settings’ option.
Step 5: Scroll down to the ‘Ride Profiles’ section.
Step 6: Select the ride profile you wish to delete.
Step 7: Tap on ‘Delete.’
Step 8: A pop-up window will appear, asking you to confirm the deletion of the ride profile. Select ‘Delete’ to confirm.
Step 9: The selected ride profile will be deleted from your account.
Pros:
– Easy-to-follow process
– Suitable for those who are accustomed to the Uber app
Cons:
– Requires a good internet connection to ensure smooth operation
– You need to login to your account, which may be password-protected
Method 2: Deleting A Ride Profile on Uber (Using the Website)
If you prefer using the Uber website instead of the mobile app, you can still delete a ride profile using the steps outlined below.
Step 1: Open your web browser and go to the Uber website.
Step 2: If you haven’t already, log in to your Uber account.
Step 3: Click on your profile picture located in the top right corner of the screen.
Step 4: Select ‘Settings.’
Step 5: Click on the ‘Ride Profiles’ option.
Step 6: Select the ride profile you wish to delete.
Step 7: Click on ‘Delete.’
Step 8: A pop-up window will appear, asking you to confirm the deletion of the ride profile. Click ‘Delete’ to confirm.
Step 9: The selected ride profile will be deleted from your account.
Pros:
– Suitable for users who prefer using the Uber website
– Can be used on any device with an internet connection
Cons:
– Requires a solid internet connection
– Choosing the right options might be confusing for new users
Method 3: Contacting Uber Support
If you’re unable to delete a ride profile using the methods mentioned above, or if you’re facing any other issue related to deleting a ride profile, you can contact Uber support for assistance.
Step 1: Go to the Uber website and log in to your account.
Step 2: Scroll down to the ‘Help’ section.
Step 3: Click on ‘Contact Us.’
Step 4: Select the issue you’re facing from the drop-down list.
Step 5: Follow the on-screen instructions to submit your issue.
Pros:
– You can get quick and accurate assistance from Uber support
– Suitable for users who are facing issues with deleting a ride profile and need expert help
Cons:
– You may have to wait for some time to get a response
– You need to provide accurate and detailed information about the issue you’re facing
Why Can’t I Delete A Ride Profile on Uber?
There are several reasons why you may not be able to delete a ride profile on Uber. Here are some of the reasons, and their possible fixes:
1. Active rides: If there are any active rides associated with the ride profile you’re trying to delete, you won’t be able to delete the profile until the rides are completed. Wait until the rides are completed before trying to delete the ride profile again.
2. Payment information: If the ride profile you’re trying to delete is associated with a credit card or debit card, you may not be able to delete it until you update your payment information on the other ride profiles. Try updating your payment information, and then try deleting the ride profile again.
3. Technical issues: Sometimes, there may be technical issues that prevent you from deleting a ride profile. If this is the case, try logging out of your account and logging back in. If the issue persists, contact Uber support for assistance.
FAQs
Q1. Will deleting a ride profile affect my current rides on other profiles?
A1. No, deleting a ride profile will not affect any of your current rides on other profiles.
Q2. Can I restore a deleted ride profile?
A2. No, once you delete a ride profile it cannot be restored.
Q3. How long does it take for a ride profile to be deleted?
A3. The ride profile will be deleted immediately after you confirm the deletion.
Q4. Can I delete a ride profile that is associated with a gift card?
A4. No, you cannot delete a ride profile that is associated with a gift card.
Q5. How many ride profiles can I have on my Uber account?
A5. You can have up to six ride profiles on your Uber account.
Additional Tips
Here are some additional tips to help you delete a ride profile on Uber smoothly:
1. Review all other ride profiles: Before deleting a ride profile, make sure you review all the other profiles. You may want to make changes to some of your other profiles before deleting one.
2. Keep a backup of your ride history: As mentioned earlier, once you delete a ride profile all the ride history associated with it will be lost. To keep a record of your previous rides, make sure to take a backup of your ride history before deleting the ride profile.
3. Keep an eye on active rides: Make sure there are no active rides associated with the ride profile you’re trying to delete. If there are active rides, wait until they’re completed before trying to delete the ride profile again.
In Conclusion
Deleting a ride profile on Uber may seem like a daunting task, but it’s actually straightforward. The steps outlined in this post, along with the additional tips and FAQs, will help you delete a ride profile on Uber quickly and efficiently. Whether you prefer using the mobile app or the website, the process can be completed in just a few simple steps. Just remember to review all your ride profiles before deleting one, and take a backup of your ride history if necessary.