As a PlayStation 4 user, you might have come across the option of Family Management, which allows you to manage and restrict access to different accounts on your PS4. However, there may come a time when you need to delete or remove a Family Manager account. This could be due to various reasons such as the account no longer being in use, someone has left your household or any other personal reason. Whatever the reason may be, you’ve come to the right place. In this blog post, we will guide you on how to delete a Family Manager on PS4.
Video Tutorial:
The Challenge of Deleting a Family Manager on Ps4
Deleting a Family Manager on PS4 may seem like an easy task, but it comes with a few challenges. Firstly, you need to make sure that you have the correct account permissions and access rights to delete or remove a Family Manager. Secondly, you need to know the correct steps to follow to avoid any mistakes that might lead to data loss or deletion of accounts that are still active.
Things You Should Prepare for
Before we dive into the methods of deleting a Family Manager on PS4, you need to prepare a few things.
- You need to have your PS4 console turned on and connected to the internet.
- Ensure that you have the correct account credentials and permissions to remove the Family Manager account.
- You should have access to an alternative administrator account on your PS4 in case of any issues with the primary account.
Method 1: Via the PS4 Settings
The easiest and most straightforward way to delete a Family Manager is via the PS4 settings. Follow the steps below to delete a Family Manager using this method.
Step 1: Turn on your PS4 console and log in to the administrator account with sufficient permissions.
Step 2: Go to the PlayStation Settings menu.
Step 3: Select “Parental Controls/Family Management.”
Step 4: Select “Family Management” from the available options.
Step 5: Choose the Family Manager account you want to delete.
Step 6: Select “Delete User” to remove the Family Manager account.
Pros:
- This method is straightforward and easy to follow.
- You can use the PS4 controller to navigate through the settings.
Cons:
- If you do not have sufficient account permissions, you will not be able to access the Family Management settings.
Method 2: Via the PlayStation App
Another method to remove a Family Manager account is via the PlayStation App. Follow the steps below to delete a Family Manager using this method.
Step 1: Download and install the PlayStation App on your smartphone or tablet.
Step 2: Sign in to your account and select the “Settings” menu.
Step 3: Choose “Family Management” from the available options.
Step 4: Select the Family Manager account you want to delete.
Step 5: Select “Delete User” to remove the Family Manager account.
Pros:
- You can use the app on the go without the need for your PS4 console.
- If you can’t access your console, this is an alternative method to delete a Family Manager account.
Cons:
- You need a reliable internet connection to use the PlayStation app.
Method 3: Via the PlayStation Support
In case both Method 1 and Method 2 fails, the last option is to reach out to PlayStation Support. They can guide you on how to delete a Family Manager account. To reach out to the PlayStation Support, follow the steps below.
Step 1: Go to the PlayStation Support website.
Step 2: Choose the option to “Contact Support.”
Step 3: Select the category of your problem, which in this case is “Family Management.”
Step 4: Choose the option of contacting PlayStation Support via phone, chat, or email.
Step 5: Explain your issue to the customer care agent and follow their instructions.
Pros:
- The customer care agent will provide you with a step-by-step guide, which is easier to follow.
- If you encounter any issues, the customer care agents are there to assist you.
Cons:
- This is the most time-consuming method.
- You may have to wait in a queue before speaking to the customer care agent.
Why Can’t I Delete a Family Manager on PS4?
Sometimes, you may encounter some issues or errors when trying to delete a Family Manager account on PS4. Below are some reasons why you can’t delete a Family Manager account and how to fix them.
1. You do not have sufficient account permissions. Ensure that you have logged in to the correct administrator account with the right permissions and access rights.
2. The Family Manager account is the only administrator account on your PS4. In this case, you need to create another administrator account before deleting the Family Manager account.
3. Your PS4 console is not connected to the internet. Ensure that your console is connected to a stable internet connection.
Additional Tips
- Before deleting the Family Manager account, ensure that the account does not have any active subscriptions, game saves, or game purchases. If you delete an account with substances or purchases, they will also be deleted.
- If you are troubleshooting your PS4, never delete the primary administrator account. Doing so will lead to data loss and system damage.
5 FAQs about Deleting a Family Manager on PS4
Q1: Can I delete a Family Manager account without deleting other family member accounts?
A: Yes, you can. When deleting a Family Manager account, you will be prompted to transfer the management rights to another account, or you can choose to remove the Family Manager account only.
Q2: Can I delete a Family Manager account if it has an active PlayStation Plus subscription?
A: No, you cannot delete an account with an active PlayStation Plus subscription. You will have to wait until the subscription expires before deleting the account.
Q3: Will deleting a Family Manager account also delete game saves and purchases?
A: Yes, if the Family Manager account was used to make purchases or has active subscriptions and game saves, they will be deleted along with the Family Manager account.
Q4: How do I create another administrator account on my PS4?
A: To create another administrator account, go to the PS4 settings, select “Users,” and choose the “Create User” option.
Q5: Can I still manage my family on PS4 if I delete a Family Manager account?
A: Yes, you can choose another account to manage your family on PS4, or you can create another account with Family Management privileges.
In Conclusion
Deleting a Family Manager account on PS4 is a simple process that can be done via the PS4 settings or using the PlayStation app. However, you should ensure that you have the correct account permissions and access rights before attempting to remove a Family Manager. We hope that this guide has been helpful, and you can now easily delete a Family Manager on PS4.