Have you ever experienced having an Xbox Game Pass subscription while using a deleted account? It can be quite frustrating to figure out how to cancel the subscription, especially when it’s not attached to your current or active account. But worry no more, because in this article, we will guide you through the process step-by-step. We will provide you with the necessary information that you need to know to cancel your Xbox Game Pass subscription on a deleted account.
Video Tutorial:
What’s Needed
Before we proceed with the step-by-step guide, it’s important to know the things that you will need to cancel your Xbox Game Pass subscription on a deleted account. Here’s what you’ll need:
• Microsoft Account Email and Password
You will need to provide the email and password connected to the Microsoft account where you purchased your Xbox Game Pass subscription.
• Debit/Credit Card Information
You will need to provide the debit or credit card information connected to your Xbox Game Pass subscription.
• Xbox Game Pass Subscription Information
You will need to find the Xbox Game Pass subscription details for your deleted account, such as the account’s billing date, billing cycle, and subscription type.
What requires your focus?
Canceling an Xbox Game Pass subscription on a deleted account can be tricky, so it’s important to focus and pay attention to the details of these three methods:
1. Canceling the Subscription through Microsoft Website
This method involves accessing the Microsoft website, signing in to your deleted account, and following a series of steps to cancel your subscription.
2. Contacting Xbox Support
This method involves contacting Xbox Support and requesting the cancellation of your Xbox Game Pass subscription on your deleted account.
3. Canceling the Subscription through your Bank
This method involves canceling your Xbox Game Pass subscription by contacting your bank and canceling your subscription through them.
Method 1: Canceling the Subscription through Microsoft Website
What to do:
1. Go to the Microsoft website and sign in using the email and password of your deleted account.
2. Click on the "Services & subscriptions" tab.
3. Search for your Xbox Game Pass subscription under the "Active" tab or the "Expired" tab, depending on your current subscription status.
4. Click "Manage" on your Xbox Game Pass subscription, and then click "Cancel."
5. Follow the prompts to cancel your subscription.
6. Wait for the confirmation message that the subscription has been canceled.
Pros:
• Canceling your subscription through the Microsoft website is an easy process.
• You can cancel your subscription at any time.
• You don’t need to contact anyone outside Microsoft to complete the cancellation.
Cons:
• You need access to your deleted account and your Microsoft account details.
• You need to provide personal and billing information on the website.
• You may experience technical issues with the website’s system, which can delay the cancellation process.
Method 2: Contacting Xbox Support
What to do:
1. Go to the Xbox support page and select "Contact us."
2. Choose "Billing and subscription" as your concern and select your Xbox Game Pass subscription.
3. Select the option to "Chat with Xbox Support."
4. Explain to the Xbox Support representative that you want to cancel your Xbox Game Pass subscription on your deleted account.
5. Provide the required personal and billing information.
6. Wait for the representative to confirm that the subscription has been canceled.
Pros:
• You can talk to a representative who can help you with the cancellation process.
• You can get answers to any questions you may have.
• You don’t need to go through the cancellation process on your own.
Cons:
• You may need to wait for an available representative and chat with them for a while.
• The process can take longer than canceling through the Microsoft website.
• You may need to provide personal and billing information to the representative, which can be a security risk.
Method 3: Canceling the Subscription through your Bank
What to do:
1. Contact your bank and inform them that you want to cancel your Xbox Game Pass subscription on your deleted account.
2. Provide your personal and billing information to verify your identity and subscription details.
3. Wait for the representative to confirm that your subscription has been canceled.
Pros:
• You don’t need to access your deleted account or Microsoft account to cancel your subscription.
• You can cancel your subscription without providing personal and billing information online.
• You can cancel your subscription by contacting your bank, which can be more secure.
Cons:
• The cancellation process can take longer than the other methods.
• The representative may require specific information to verify your subscription details.
• You may need to wait on hold, depending on your bank’s customer service availability.
Why Can’t I Cancel My Xbox Game Pass on My Deleted Account?
1. You don’t have access to the email and password of your deleted account.
Fix: Try recovering your account through the Microsoft account recovery page.
2. Your Xbox Game Pass subscription has already expired.
Fix: If your subscription has already expired, you don’t need to cancel it.
3. Your payment method is invalid or has expired.
Fix: Update your payment information on your Microsoft account and try canceling your subscription again.
Implications and Recommendations
Canceling your Xbox Game Pass subscription on a deleted account has consequences. Once you cancel your subscription, you will no longer have access to the Xbox Game Pass library and won’t be able to play games that require the Xbox Game Pass membership. Therefore, before canceling your subscription, make sure that you don’t need access to the Xbox Game Pass library.
If you want to cancel your subscription for financial or personal reasons, we recommend doing it through the Microsoft website or contacting Xbox Support. These methods are the easiest and most secure methods of canceling your subscription.
5 FAQs
Q: Can I cancel my Xbox Game Pass subscription on an account that is not deleted?
A: Yes, you can cancel your Xbox Game Pass subscription on an account that is not deleted by following the same steps in Method 1.
Q: Can I delete my Xbox Game Pass subscription without canceling it?
A: No, you can’t delete your Xbox Game Pass subscription without canceling it. The only way to remove the subscription from your account is to cancel it.
Q: Can I still access the Xbox Game Pass library after canceling my subscription?
A: No, you won’t have access to the Xbox Game Pass library after canceling your subscription.
Q: Will I get a refund if I cancel my subscription before the billing cycle ends?
A: You may be eligible for a refund if you cancel your subscription before the billing cycle ends, depending on the subscription type and the Microsoft refund policy.
Q: Can someone else cancel my Xbox Game Pass subscription on my deleted account?
A: No, only the account owner can cancel the Xbox Game Pass subscription.
In Conclusion
Canceling your Xbox Game Pass subscription on a deleted account can be frustrating, but with the proper knowledge and understanding of the methods, you can do it easily. Remember to have all the necessary details with you, focus on the process, and choose the best method for your needs. Don’t forget about the implications and recommendations before proceeding. We hope that this article has helped you in canceling your Xbox Game Pass subscription on your deleted account.